Resolved -
We have been monitoring our systems closely and confirm that this incident has been resolved.
Please reach out to us via Intercom on https://toolsplus.io/ if you are still facing issues.
Aug 21, 21:10 GMT+08:00
Monitoring -
A fix has been implemented and rolled out. We are closely monitoring our systems to ensure the issue is resolved.
Please reach out to us via Intercom on https://toolsplus.io/ if you are still facing issues.
Aug 21, 19:07 GMT+08:00
Identified -
We have identified an issue where the Intercom for Jira app installation fails for new customers. This only affects new installations. Existing installations or re-installation of a previously installed Intercom for Jira installation are unaffected.
We are implementing a fix and will update again as soon as it's live.
Aug 21, 17:37 GMT+08:00